RECARO Child Safety is offering a replacement programme for its fix Base, which can be used with the Optia and Privia car seats. Parents are being offered a replacement free of charge.
Only certain RECARO fix bases of a particular production batch are affected. Parents who have purchased one of the affected bases are being offered the replacement programme is free of charge.
During testing it was found that one particular production batch of the RECARO fix Base does not meet the highest quality standards of RECARO Child Safety - even though it fulfills the ECE-R44/04 standard that all car seats need to meet to be sold in Europe.
Under test conditions with particularly high loads that go far beyond the approval standard, products of this batch, in combination with the child seat Optia, may have the hooks that connect the RECARO fix base and child seat deform. The deformation may result in the child seat separating from the base in case of very high loads. The deformations mentioned are due to the specific material properties of the hooks that were used exclusively in the identified production batch with serial numbers ER01000000 up to and including ER01017825.
No other RECARO fix Base stations are affected by this problem.
For RECARO Child Safety, customer safety is the top priority. For this reason the company is offering all customers who own a RECARO fix base with the corresponding serial numbers a free product exchange.
Although use of the RECARO fix Base in conjunction with the Privia is possible without restriction, the company recommends replacement regardless of whether you are using the base with the Optia or Privia seat. This will ensure that future use in combination with the child seat Optia is possible without worries.
Customers can find more information on the replacement programme on the RECARO website.
It's easy to check if you have an affected base with the online tool, where you can easily register for the replacement programme also.
RECARO Child Safety has also set up a
telephone hotline for enquiries which is open 7AM to 10PM on 0800 083 0128.